SECRET SHOP RESULTS
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56% OF BUILDERS TOOK 4 HOURS OR LONGER TO RESPOND VIA EMAIL
PREVIEW THE RESULTS
Our comprehensive secret shop shows the customer journey from the customer’s perspective. Since 2010, we have field-tested this online shop with hundreds of Online Sales Specialists. Previously only available to Do You Convert clients, this information is now available to everyone.
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24% OF BUILDERS
USED VIDEO WITH
7% PERSONALIZED
61% OF BUILDERS DID NOT TEXT DESPITE SHOPPER'S REQUEST
52% OF BUILDERS NEVER CALLED IN 30 DAYS
